- Dynamics 365 Customer Service and its components
- Case lifecycle and managing cases
- Knowledge management in Customer Service
- Other customer service apps
- Dynamics 365 Field Service and key terminologies
- Work orders, incidents, and inspections in Field Service
- Scheduling, inventory, and asset management capabilities in Dynamics 365 Field Service
- Dynamics 365 Project Operations and deployment types
- Project services lifecycle and key terminologies
- Sales, Project, Expense, and Resource management capabilities
Questo video è disponibile solo per gli utenti di Cloud Champion. Accedi o registrati per continuare.
Session Information
Tag
Pubblico
Tecnico
Area di interesse
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Sales
Dynamics 365 Marketing
Formato
On-Demand
Lingua
Inglese
Solution Area
Business Applications
Conferma l'azienda
Dati aziendali forniti da Clearbit (www.clearbit.com)
consigli per il formato iva/uid
Hai dei problemi? Contattaci
In primo piano
MB-910 Microsoft Dynamics 365 Fundamentals (CRM)
Raccomandazioni
Solution Assessments - all you need to know
Copilot for Breakfast (part 2) - Be a partner for AI revolution: elevate your customers experiences with Copilot for M365
Copilot for Breakfast (part 1) - AI is now, what are you waiting for? Embrace the change with Copilot for M365
Mastering Azure OpenAI - Assistants API
Mastering Copilot for Microsoft 365 - Accelera la vendita con Microsoft 365 Lighthouse