- Dynamics 365 Customer Service and its components
- Case lifecycle and managing cases
- Knowledge management in Customer Service
- Other customer service apps
- Dynamics 365 Field Service and key terminologies
- Work orders, incidents, and inspections in Field Service
- Scheduling, inventory, and asset management capabilities in Dynamics 365 Field Service
- Dynamics 365 Project Operations and deployment types
- Project services lifecycle and key terminologies
- Sales, Project, Expense, and Resource management capabilities
Questo video è disponibile solo per gli utenti di Cloud Champion. Accedi o registrati per continuare.
Session Information
Tag
Pubblico
Tecnico
Area di interesse
Dynamics 365 Commerce
Dynamics 365 Customer Service Pro
Dynamics 365 Finance
Dynamics 365 Manufacturing
Formato
On-Demand
Lingua
Inglese
Solution Area
Business Applications
Conferma l'azienda
Dati aziendali forniti da Clearbit (www.clearbit.com)
Hai dei problemi? Contattaci
Raccomandazioni
Meet ISV BeWo - Automating CO2e Reporting with AI in Microsoft Business Central
Solution Assessments - all you need to know
Copilot for Breakfast (part 2) - Be a partner for AI revolution: elevate your customers experiences with Copilot for M365
Copilot for Breakfast (part 1) - AI is now, what are you waiting for? Embrace the change with Copilot for M365
Mastering Azure OpenAI - Assistants API